"Product size too large" error
Working with advertising in the Google Merchant Center, specialists often encounter problems when uploading products. One of the most common errors is "Product size is too large". In this article we will analyze how to fix it, and if for some reason you cannot do it yourself, please contact us and we will help you in resolving this issue.
How to fix the problem "Product data is too large"
Google suggests that we reduce the information about the product and do it as follows:
- More than 1000 attributes are specified for the product.
- The attribute value includes content larger than 10 KB.
- The total amount of information about one product exceeds 100 KB.
It is also important to make sure that there are no JavaScript or HTML code fragments in the product data, let’s take a closer look now.
More than 1000 attributes are specified for the product
First of all, we pay attention to the description of the product, if there are many parameters, characteristics, and the description of the product exceeds 2000 characters, it is necessary to shorten it. First of all, reduce the characteristics of the product, highlighting only the most necessary, reduce the description to 3-4 sentences, it is desirable to fit the entire description of the product into 1000 characters. After the product is skipped, you can try to edit the description.
Attribute value includes content larger than 10 KB
Working with this item, we pay attention to the photos of the goods, namely their size. You can view the size of the photo in different ways, we recommend doing this through the browser. Use the key combination ctrl+shift+c to find the link with the desired photo, see its size, weight, and if it exceeds 10 KB, reduce it. This can be done through photoshop or another program in which you can adjust the weight and size of images.
The total amount of information about one product exceeds 100 KB
When analyzing this item, you need to take into account the total size of the heading, check all the photos of the goods. The size of one photo should not exceed 10 KB and the total size of all photos should not exceed 100 KB. We recommend leaving no more than 3-4 photos in the description, having previously processed them according to the requirements.
Another way to fix the error "Item size is too large"
We encounter this problem quite often in our work, and there is another way to solve it. It is necessary to make changes to the product that was not missed, and just in case, in order not to waste time, create 2 more additional (identical) products, according to the requirements set out above. They need to slightly change the name, description and put a different article in order to avoid duplicates. After the goods have passed to the merchant, we leave the necessary ones and edit them, and delete the rest. It happens that existing products do not pass even after adjustment, and new products pass without problems, it is important not to add a lot of attribution to the new product, 2-3 photos and descriptions for 600-800 characters are enough. After the product passes its description, you can try to edit it.
- We make 1-2 copies of the product
- Correcting the product name
- We change the article
- We control the size of the photo
- Watching the size of the description
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